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Insights on translation, interpretation, localization, and doing business across cultures — from the Auerbach International team.

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Linguist performing machine translation post-editing on a laptop

Process & Best Practices

Machine Translation Post-Editing: A Guide to Combining AI and Human Translation

Machine translation post-editing pairs an AI-generated first draft with a trained human linguist who checks it against the source text, fixes accuracy problems, and adjusts tone and terminology. This guide explains light versus full post-editing, where raw machine translation still struggles with nuance and cultural context, what the ISO 18587 standard covers, and which content is — and is not — a good fit for a machine-translation starting point.

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Multilingual customer support team collaborating across chat, email, and phone channels

Website Localization

Multilingual Customer Support: A Localization Guide for Global Companies

Multilingual customer support means helping customers in the language they already use across live chat, email, phone, and self-service content — not just translating a homepage. This guide covers where multilingual support usually breaks down, how localization differs from plain translation for support content, and how to build a knowledge base and glossary that stay consistent as a company grows.

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